Did you know that thousands of companies work to improve their services and businesses every day by using mystery shoppers who anonymously go into stores and report back to the companies on everything from cleanliness to customer service to quality control.
This feedback helps companies be the best they can be. There are many organizations with resources and information both for businesses who want to use mystery shoppers and for people who are looking to find employment as a mystery shopper.
Being a mystery shopper is a very flexible, fun job with lots of benefits.
If you are a stay-at-home mother looking for additional income one of the easiest and most fun ways to earn some extra money is by mystery shopping. Or you might be a student looking for flexible hours to earn money while you are in school.
There are so many different opportunities if you are a mystery shopper. You open up your options greatly if you become a certified mystery shopper through the largest trade organization. Many mystery shopping resources will help you gain certification and its website is a wealth of information on mystery shopping. It is really fun to mystery shop.
Some of the information a mystery shopper might gather include noting how long it takes to be approached and greeted by a sales clerk or how a receptionist answered a phone at the business.
Sometimes you will be asked to work in a department store. During this time they may ask you to mystery shop looking at how the store is arranged, maybe how customer friendly it is.
Restaurants also use mystery shopping to see the quality of service and food.
There are various mystery shopping organizations with members across the globe. Anywhere there is a business providing service, there is room for evaluation and feedback.
The association also can perform market research for companies to help determine target audiences and what people want to buy.
There are many valuable resources that can be found for both businesses that want to use mystery shopping services and also for people looking to get paid to mystery shop.
A mystery shopper can usually pick and choose assignments that suit their time restraints and lifestyle. For instance, maybe a stay-at-home parent only has a particular time of day when he or she can shop, say when both kids are in school.
Or maybe a student wants to do some mystery shopping during times when he or she doesn’t have classes.
A business professional might even want to find out about opportunities to do mystery shopping after hours as a part-time job moonlighting. There are many opportunities available to fit almost anyone’s schedule and background.
If you want to learn more about the techniques used by those who mystery shop because you want to become one or whether you are a business hoping to improve your customer service by receiving feedback from an anonymous, objective third-party, mystery shopping might be worth checking into.